Your satisfaction is our long-term pursuit and utmost concern. Once your package has arrived, we encourage you to open and check to make sure the items that we made meets your requirement. Try on as soon as possible without removing the tags, altering, or washing the dress. If you're not satisfied with your purchase on HisandHerFashion.com, please email. We’ll provide you with further instructions on where returns should be shipped, along with return claim number and the amount you will be refunded.
Return or exchange within 7 days from the delivered date.
- You have 7 days to decide if the items are right for you after you received them.
- You can return or exchange *many unworn, unwashed, unaltered, undamaged items in original package including your order No.
- Return shipping fee and applicable taxes is paid by buyer.
- Please send us the package with your Return Claim Slip.
- Please contact our After Sale Service at email@example.com with your reason for exchange or return. No returns or exchange will be accepted without return claim number.
- Send your returning parcel tracking number. After we received your returning parcel and inspection is complete with satisfaction, we will refund your money to your account within 2-7 working days
- *Non-Returnable/non-exchangeable items: Sexy Lingerie, All Swimwear, Intimates, Jewelry, Beauties, Custom dress, Personalized and Customized items.